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HCAHPS: Transitions of Care and Discharge
AMA PRA Category 1 Credit™ Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Improving hospital processes surrounding discharge and transitions of care can reduce adverse events and readmissions. Process improvements may also lead to better patient adherence to the treatment plan and their overall experience with care. Healthcare professionals must understand care coordination and transitions of care and how they impact HCAHPS survey results.

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is a national standardized survey required for hospitals participating in Centers for Medicare & Medicaid Services (CMS) programs. Survey results are linked to hospital reimbursement from CMS. 

Learning Objectives

Identify the impacts of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) and Hospital Value-Based Purchasing (HVBP) programs on healthcare organizations. 

Categorize transitions of care, care coordination, and discharge planning. 

Select strategies to improve interprofessional teamwork.

Discussing Grief, Loss, Death, and Dying
ANCC Accreditation Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

End-of-life issues are difficult to face. The decisions to be made are challenging for everyone involved including the dying person, their loved ones, and the healthcare team. Individuals will have their own unique needs and concerns and will cope in their own way. But this can also be an opportunity for personal growth. These events will often provide people with the opportunity to self-reflect and gain insight into what is most valuable to them.

Learning Objectives

Identify the goals of end-of-life care.

Discuss the ethical issues surrounding end-of-life decisions.

Explain best practices for supporting individuals' end-of-life decisions.

Foundations of Care Coordination in Healthcare
AMA PRA Category 1 Credit™ Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Healthcare in the U.S. is fragmented and exorbitantly expensive. Many patients find themselves developing one or more chronic diseases but have little knowledge of how to navigate the healthcare system to receive appropriate care. Many times, these same patients have no insurance or are underinsured, making them less likely to have access to the resources needed.Care coordination is a deliberate process shown to decrease healthcare costs while improving the health of the patient. This course will provide additional information on the process of care coordination including the various components of care coordination, ideas on how to initiate a care coordination process, and practical applications for current practice.

Learning Objectives

Recall the meaning of care coordination and the primary types of activities that it encompasses. Indicate at least three ways that effective care coordination benefits your clients. Identify strategies you can use to enhance care coordination to maximize the benefits of services for your clients.

Use of Robots in Surgery
ANCC Accreditation Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

This course provides an overview of the use of robotic-assisted laparoscopic/endoscopic methods during surgery. Along with a review of the eight components necessary for an endoscopic surgical procedure, it also describes the endoscopic functions of robotic-assisted technology. You will come away with a better understanding of how health-care professionals interact with robotic-assisted technology.

Learning Objectives

List the eight components necessary for endoscopic surgical procedures Describe the endoscopic functions of robotic-assisted technology Discuss how healthcare professionals interact with robotic-assisted technology.

Nursing Assessment of the Pediatric Patient
AMA PRA Category 1 Credit™, MOC, and ANCC Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

In this course, you will learn about pediatric anatomical and physiological differences, which will help you recognize normal variations throughout your assessment. Additionally, you will learn communication methods to help children feel more at ease during your assessment. Finally, you will understand essential warning signs that require immediate referral to additional medical professionals using the available resources and tools.

Learning Objectives

Choose at least three strategies to help ensure success during an exam of the infant, child, and adolescent. Identify the proper way to perform a pediatric head-to-toe assessment using appropriate resource tools. Recognize signs in the infant, child, and adolescent that are concerning.

HIPAA and Confidentiality for Licensed Professionals
AMA PRA Category 1 Credit™, MOC, and ANCC Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

The federal Health Insurance Portability and Accountability Act (HIPAA) was implemented in 1996 and has evolved significantly. While HIPAA regulations have many varying components, the part of HIPAA most relevant to healthcare professionals, however, centers around the protection of an individual’s healthcare information. Because you play a key role in the production of healthcare information, you play a key role in its protection.

The goal of this course is to provide licensed professionals with an understanding of HIPAA, privacy, and security.

Learning Objectives

Describe the intent of HIPAA. Apply professional practices that protect privacy. Recognize practices that protect the security of electronic protected health information.

Motivational Interviewing and Lifestyle Changes
ANCC Accreditation Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Healthcare professionals witness the impact on patients’ quality of life and also see how hard it is for people to make changes in their health. Motivational interviewing is a patient-centered way to have a conversation that supports those struggling to make behavioral changes. The provider helps the patient explore personal motivators and identify their own goals. The approach is based on what matters to the patient. When each member of an interprofessional team practices from this point of view, the results can be positive for the patient and for the practitioners.

Learning Objectives

Identify how the spirit and the four processes of Motivational Interviewing help patients consider their own reasons for change. Recall at least three specific Motivational Interviewing skills you can use to help patients resolve ambivalence in favor of making change.

What Managers Need to Know About Sexual Harassment
Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

This course is designed to provide greater awareness of sexual harassment in the workplace, steps to take to prevent it, and methods to deal with it if it does occur. The course will focus on federal laws, liability issues, harassment policies, employee rights, supervisor responsibilities, and investigation procedures.

Learning Objectives

Describe the laws regarding sexual harassment and the investigation process of a sexual harassment claim. Explain the differences between the types of sexual harassment. Identify both employee and non-employee rights regarding sexual harassment. Recognize your role in preventing, recognizing, investigating, and taking corrective action concerning sexual harassment in the workplace.

Documentation: The Legal Side
ANCC Accreditation Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

As a professional nurse, you are expected to be familiar with many aspects of care. You are not exempt from malpractice or negligence claims because you were following orders. You are responsible for assessing, planning, implementing, and evaluating appropriate nursing care. What you document can and does reflect the care provided and the outcomes of that care. Documentation that is factual, complete, timely, and detailed is required. In this course, you will learn about concepts and rules regarding documentation in the medical record. Legal aspects to be aware of while practicing will also be discussed. The goal of this course is to educate nursing professionals in post-acute care settings about the legal implications of documentation.

Learning Objectives

Discuss malpractice, negligence, and compensatory and punitive damages as they relate to healthcare. Explain four intentional torts that a healthcare professional may be held liable for. Describe four documentation techniques to use to avoid legal issues.

Discrimination in the Workplace for Supervisors
ANCC Accreditation Duration: 1.00 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

The U.S. Equal Employment Opportunity Commission (EEOC) is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex, national origin, age, disability, or genetic information. The federal laws are very specific about the ways in which you, as an employer, are expected to select, promote, and accommodate your employees. You can be held liable for discrimination whether or not you intentionally discriminated against your employee, so it is imperative that you understand the federal laws prohibiting discrimination.

Learning Objectives

Identify at least five employment practices that may constitute discrimination. Identify at least three examples of “reasonable accommodation” of employees and “undue hardship” to an organization.

Impact of Substance Use Disorders on Families and Approaches to Treatment
ANCC Accreditation Duration: 1.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

The goal of this course is to provide addictions, behavioral health counseling, marriage and family therapy, nursing, psychology, and social work professionals in health and human service settings with information about how substance use disorders can impact family systems and approaches to help the family system. 

Learning Objectives

Identify how family dynamics impact the development of a substance use disorder.

Recognize how substance use impacts the family members of individuals with substance use disorders.

Indicate evidence-based interventions that you can use to successfully address the relationship between the dynamics of family systems and substance use.

Managing Peripheral Artery Disease
AMA PRA Category 1 Credit™ Duration: 1.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

The goal of this course is to provide the clinician with up-to-date best practices for identifying and treating patients with PAD. It includes symptoms, complications, risk factors, and modifications of PAD. In addition, diagnostic tests, assessment, and treatment strategies will be discussed.

Learning Objectives

Identify risk factors and complications related to PAD.

Discuss two assessment findings and tools used to diagnose PAD.

Describe two disease management and education techniques for patients with PAD.

Assessment and Treatment of Depressive Disorders in Children & Adolescents
AMA PRA Category 1 Credit™ Duration: 1.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

In this course, you will learn to identify different depressive disorders, as well as the unique ways depression manifests in children and adolescents. Additionally, you will learn to recognize risk factors for both depression and suicidality in youth.  

An integrated care model treats the whole child by combining primary care and mental healthcare in one setting. Within this model, treatment providers understand how to screen for depression and suicidality in order to coordinate care. You will learn about specific instruments useful for detecting depression and suicidality among youth. An understanding of the root causes of depression will highlight the rationale for various treatment approaches. Lastly, you will be able to describe the best practices available to help children and adolescents manage depression.  

Learning Objectives

Identify three different types of depressive disorders and common symptoms of depression in children and adolescents.

Identify at least five causes and risk factors of clinical depression and how to screen for depressive disorders in children and adolescents.

Describe three interventions to treat child and adolescent depressive disorders.

Managing Patients with Liver Disease and Hepatic Failure
ANCC Accreditation Duration: 1.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Approximately 30 million Americans have some form of hepatic failure. There are 11,886 people in the U.S. on the transplant list waiting for a new liver (Health Resources & Services Administration, 2021). Hepatic failure is rated as one of the leading causes of death, yet we know much less about this condition compared to other chronic diseases. Clinicians should be familiar with signs of liver failure and related conditions, risk factors for the disease, and treatment strategies.

The purpose of this course is to educate healthcare professionals on the causes, complications, and characteristics of hepatic failure to better manage and care for this patient population.

Learning Objectives

Identify causes, symptoms, and complications of liver disease and hepatic failure.

Identify diagnostic, monitoring, evidence-based treatment, and management strategies for persons with liver disease.

Recognize symptoms, diagnosis, treatment, and prevention of hepatitis A, B, and C.

Pediatric Patients and Concussion Management
ANCC Accreditation Duration: 1.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Concussion is a form of mild traumatic brain injury that is common in children and adolescents. Despite increased awareness about the injury, concussion remains under-reported and under-diagnosed. Nurses and Radiology Technicians must be aware of the identification, diagnosis, and management of concussions in pediatric patients. 

Learning Objectives

Identify signs and symptoms of concussions in pediatric patients. 

Recognize the evaluation, diagnosis, and management of concussions in pediatric patients. 

Recall the complications of concussions in pediatric patients.

Managing Mechanical Ventilation
AMA PRA Category 1 Credit™ Duration: 1.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Mechanical ventilation is a cornerstone of critical care, offering life-saving therapy for patients experiencing respiratory failure for many disease processes. Before 2020, it was estimated that over 300,000 patients receive mechanical ventilation in the U.S. per year (NHSN, 2019). That number is now likely much higher considering the COVID-19 pandemic. 

Although it is a lifesaving intervention, patients who receive mechanical ventilation are at an increased risk for complications, such as ventilator-associated pneumonia, sepsis, volutrauma/barotrauma, acute respiratory distress syndrome (ARDS), and others. These complications may lead to longer ICU and hospital stays, increased risk of disability and death, and increased healthcare costs. For these reasons, clinicians at every level need to understand the concepts, theories, and practices guiding the management of patients receiving mechanical ventilation. 

Learning Objectives

Describe the underlying physiology that is supported by mechanical ventilation.

Discuss two principles of managing the mechanically ventilated patient

Common Substances and Treatment of Substance Use Disorders
ANCC Accreditation Duration: 1.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

People have used substances since ancient times. Sometimes substances were used as a medicine to treat an ailment, for recreation, or to support spiritual practices. The desire to find ways to feel or think differently is a normal part of the human experience. However, some people who use drugs develop patterns of compulsive use that are hard for them to control due to how the drug impacts their brain. They can experience harmful, even fatal, consequences. In 2019, the results from the National Survey on Drug Use and Health estimated that 20.4 million people, or 7.4% of the population of the U.S. had a substance use disorder (SAMHSA, 2020a). As behavioral health providers, we have opportunities in our interactions with clients to address thoughts, beliefs, and behaviors around substance use. We can support clients around learning about substances, the impact of substances, work to prevent or identify problematic use and substance use disorders, as well as offer information about treatment or provide treatment to clients.

Learning Objectives

Identify at least four types of substances used and how they affect the body.

Recognize aspects of problematic use and elements of the diagnosis of a substance use disorder.

Recall at least three evidence-based treatments of substance use disorders

Depression and Suicidality in Older Adults
ANCC Accreditation Duration: 1.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Depression and suicide are among the top public health concerns facing older adult populations. Older adults encounter changes physically, cognitively, and psychosocially that often contribute to the onset of depression. Further, older adult populations have among the highest incident rates of suicide than any other age group, which makes appropriate diagnosis and treatment of depression in this population even more critical. This course will provide an overview of some physical, cognitive, and psychosocial factors that could be contributing to depression in an older adult, as well as important information on recognizing risk factors and warning signs of depression in this population. Additionally, information related to evidence-based treatment strategies for older adult populations will be discussed along with the importance of monitoring treatment adherence.

Learning Objectives

Recall common indicators of depression, as well as risk factors and warning signs for suicide in older adult populations.

Indicate strategies to use to assess depressive symptoms and risk of suicide among older adults.

Describe evidence-based interventions for adults with depressive symptoms or those at heightened risk for suicide.

Integration of Primary and Behavioral Healthcare
Duration: 1.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

You will learn about the costs, benefits, and goals of integrated care systems. As there are numerous challenges to integrating care, you will become aware of some of these key challenges, and familiar with particular characteristics of well-functioning integrated care systems. Finally, you will learn a variety of ways that behavioral healthcare professionals, including you, can function effectively in an integrated care environment.

Learning Objectives

Recall the different levels of integrated care and types of integrated care settings.

Indicate at least three tools or interventions you can use to facilitate an integrated approach to care delivery.

The Grief Process for Health Professionals
ANCC Accreditation Duration: 1.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Grief is a normal and natural response to loss. It is not a problem to be solved, but rather a way of coping. This course discusses the basics of the grief process, the different types of grief, and ways of expressing grief. It also discusses tools to help you stay present and resilient as a healthcare professional supporting individuals and families.

Learning Objectives

Apply at least two grief models to individual circumstances.

Define three types of grief and their contexts.

Recognize two gifts of grief that apply to the general population.

Boundaries in the Treatment Relationship
ANCC Accreditation Duration: 1.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

This course explains the concept of a professional therapeutic boundary and how it differs from a personal relationship. You will learn about the ethical role of the clinical practitioner in establishing appropriate roles and boundaries, the difference between boundary crossings and boundary violations, how to appropriately use social media and other technology, and how to recognize situations with high potential for harmful boundary violations. As you master these skills, you will become more effective in maintaining an appropriate relationship between you and your clients.

Learning Objectives

Recall the meaning of a therapeutic boundary and the difference between boundary crossings and boundary violations.

Indicate how to avoid the red flags of boundary violations.

Discuss current standards for use of social media and other technology pertaining to maintaining therapeutic boundaries.

Ethical and Legal Considerations for Telehealth
Duration: 1.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

This course will offer a blend of ethical and legal information, clinical vignettes, and strategies that can later be applied in therapeutic settings. The content of this course includes information about informed consent, confidentiality, privacy, boundaries, mandatory reporting, and rules for sharing information. The course assumes the learner has a basic understanding of telehealth technologies and formats. To learn more, you can search the Relias library for additional courses related to telehealth.

The goal of this course is to provide addictions professionals, behavioral health counselors, marriage and family therapists, psychologists, social workers, and nurses in health and human services settings with strategies and information for competent and ethical telehealth practice.

Learning Objectives

Name the key sources of information that inform ethical and legal telehealth service delivery.

Identify at least two competencies required for delivering telehealth services.

List specific steps for ensuring confidentiality, informed consent, appropriate boundaries, mandated reporting, and sharing of information within telehealth service delivery.

Describe common ethical missteps and legal problems that arise with telehealth service delivery and how providers can avoid these issues.

Managing Pain Amid the Opioid Crisis
Duration: 1.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

Pain management in the emergency department relies heavily on the use of opioid analgesics, which generates risk for patients to develop long term opioid use or an opioid use disorder.  Multimodal analgesia can improve the patient experience and reduce the risks of opioid use if emergency providers approach pain with a more critical mindset.This activity is designed to help emergency providers improve management of pain while decreasing patient exposure to opioids.  It is also designed to help providers navigate how to manage patients with opioid use disorder.

Learning Objectives

Identify different types of pain (acute pain, chronic pain, chronic cancer pain, and social pain) and the neurobiological origins of this pain.

Describe the risks associated with opioid analgesia.

Demonstrate knowledge of multimodal analgesia regimens to manage pain in the emergency department.

Describe the characteristics of opioid use disorder and the effectiveness of medication assisted therapy.

Stroke Care: From Onset to Rehab
ANCC Accreditation Duration: 1.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

This course provides a comprehensive understanding of stroke care from onset to rehab. Details of stroke care in the acute care setting and rehabilitation for stroke are reviewed. Stroke prevention strategies are explained. 

Learning Objectives

Apply knowledge of assessment, diagnosis, and treatment for stroke in the hyperacute and acute phase. 

Identify secondary prevention strategies, including lifestyle changes and drug therapies. 

Recall interventions for rehabilitation from stroke in the acute and post-acute setting.

EMTALA Requirements
AMA PRA Category 1 Credit™ Duration: 1.25 Origination: Apr 2025 Expiration: Apr 2025
Launch Course

The Emergency Medical Treatment and Active Labor Act (EMTALA) was enacted to prevent patient dumping by hospitals seeking to avoid unrecoverable costs of care for patients without insurance or the ability to pay for medical services. Language within the statute has led to inconsistencies in how it has been interpreted. Patient dumping and inappropriate medical screening examinations (MSEs) are the most common reasons for EMTALA violations (Ladd & Gupta, 2021). This course will describe how key terms are currently interpreted and how they apply to hospitals with a dedicated emergency department (ED). In addition, learners will have an opportunity to review cases where EMTALA violations were alleged and judgments applied by the courts. 

Learning Objectives

Define key terms and requirements associated with EMTALA.

Describe how EMTALA applies to certain situations.