Privacy Statement

Physicians Insurance Online Privacy Policy

Last Updated: April 18, 2024

Physicians Insurance Online Privacy Policy

Privacy is important to Physicians Insurance A Mutual Company, its subsidiaries, and Physicians Insurance Risk Retention Group, Inc. (collectively, “Physicians Insurance”, ‎“we”, “our”, and “us”‎). This online privacy policy (“Privacy Policy”) explains our data collection and use practices, and applies to any websites that we own ‎and ‎control, such as ‎the www.phyins.com website (the “Website”) and any related products and services, including any ‎‎associated interactive features, widgets, ‎plug-ins, applications, content, downloads, and other ‎‎services we may offer to you that posts a ‎link to this Privacy Policy (collectively, the ‎‎‎“Services”), regardless of how you access or use ‎them, whether via personal computer, browser, ‎‎laptop, tablet, mobile phone, or other device ‎‎(each a “Device”). 

This Privacy Policy describes the collection, use, sharing, and processing of personal and other ‎information of users of ‎‎our ‎Services.‎ To the extent that we provide you with notice through our Services of different or ‎‎additional ‎privacy policies or practices (e.g., at the point of collection), those additional privacy ‎‎policies ‎shall govern such data collection and use. By accessing the Website, you are consenting to the information collection and use practices described in this Privacy Policy.

In addition to reading this Privacy Policy, please review our Terms of Use {hyperlink to terms ‎‎‎of use}, which governs your use of our Services. If you do not agree to our Terms of Use and ‎the ‎‎collection, use and sharing of your information as detailed in this Privacy Policy, please ‎do not ‎‎access or otherwise use our Services or any information or content accessible on our ‎Services.‎

We reserve the right to change this Privacy Policy at any time, and we will post a notice or ‎‎‎inform you of any such ‎changes on our Website. Your use of our Services following the posting ‎‎‎of an updated Privacy Policy constitutes your acceptance of such updated Privacy Policy. We ‎‎‎reserve the right to apply the amended terms to the information that we have already collected, ‎‎‎subject to any legal constraints. We will not, however, use your previously collected Personal ‎‎‎Information in a manner materially different than represented at the time of collection. To the ‎‎‎extent that any provision of this Privacy Policy is found by a competent tribunal to be invalid or ‎‎‎unenforceable, such provision shall be severed to the extent necessary for the remainder to be ‎‎‎valid and enforceable.‎

Please note that this Privacy Policy applies only to our information-gathering, use, and ‎‎‎‎dissemination practices in connection with the Services. This Privacy Policy does not apply to ‎‎‎‎any of our information practices conducted separately by Physicians Insurance outside of our Services. 

This Privacy Policy is written in the English language. We do not guarantee the accuracy of any ‎‎‎‎translated versions of this Privacy Policy. To the extent that any translated versions of this Privacy ‎‎‎‎Policy conflict with the English-language version, the English-language version of this Privacy ‎‎‎‎Policy shall control.‎

1. COLLECTION OF YOUR PERSONAL INFORMATION

We collect information from you in several ways, including when you choose to share ‎‎‎information with us by entering it through our Website and by using automated processes. ‎We ‎‎also collect information about your transactions with us, such as any information you ‎submit to ‎‎us through our Services. 

1. Information You Provide.

We may ask you and you may choose to provide certain “Personal Information” to us, which ‎is ‎‎information that identifies you personally, such as your first and last name, email address, ‎‎‎payment information including financial account numbers, mailing and billing addresses, ‎‎‎government identification numbers, policy number, date of birth, social security number, job ‎‎‎title, marital status, employment information, and telephone number. If you submit a claim online, you may also provide a ‎‎‎description of the claim that may include health and medical information, and other personal ‎‎‎information included in your description. Please note that we use a third-party payment ‎‎‎processor and so we do not store information about your payment card when you submit an ‎‎‎online payment. If you choose to submit a claim online, we may require you to provide ‎‎‎additional information, such as information about your insurance policy, including the policy ‎‎‎number, and information about the harm suffered and the circumstances, causes, reasons, and ‎‎‎events that led you to make an insurance claim. This information you ‎‎‎submit may also include posts, comments, photos, messages, feedback, and other content you ‎‎‎generate. We may collect this information in a variety of places, including claim submission ‎‎‎forms, through our Website in its various forms including any applications, and through our bill ‎‎‎payment platform.‎

1. Information About Third Parties.

By submitting Personal Information about any third party, you represent and warrant to Physicians Insurance ‎‎‎that you have the consent of the third party to do so, and that the information you submit is ‎‎‎factually accurate.‎

1. Automated Information Collection. 

In addition to any information that you choose to submit to us via our Services, we and our ‎‎third-party service providers may use a variety of technologies that automatically (or passively) ‎‎store or collect certain information whenever you visit or interact with our Services (“Usage ‎‎Information”). This Usage Information may be stored or accessed using a variety of ‎‎technologies that may be downloaded to your Device whenever you visit or interact with our ‎‎Website. To the extent that we associate Usage Information with your Personal Information we ‎‎collect directly from you through our Services, we will treat it as Personal Information.‎

This Usage Information may include:  ‎

• ‎your Internet Protocol (“IP”) address, unique device identifier (“UDID”), or other unique identifier (together, a “Device Identifier”). A Device ‎‎‎Identifier is a number that is automatically assigned to your Device used to access our ‎Services, ‎‎and our computers identify your Device by its Device Identifier;‎

• ‎your Device’s functionality (including browser, operating system, hardware, mobile ‎‎‎network information);‎

• ‎the URL that referred you to our Website;‎

• ‎the areas within our Website that you visit and your activities there, including ‎‎‎remembering you and your preferences;‎

• ‎your Device’s location;‎

• ‎your Device’s characteristics; and

• ‎certain other Device data, including the time of day, among other information.‎

Tracking Technologies. We may use various methods and technologies to store or collect ‎Usage ‎‎Information (“Tracking Technologies”). Tracking Technologies may set, change, alter, ‎or ‎‎modify settings or configurations on your Device. A few of the Tracking Technologies ‎include, ‎‎without limitation, the following (and subsequent technology and methods later ‎developed):‎

• ‎Cookies. A cookie is a data file placed on a Device when it is used to visit our Website. ‎‎‎HTML5 cookies can be programmed through HTML5 local storage.‎

• ‎Web Beacons. Small graphic images or other web programming code called web ‎‎‎beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our Website’s ‎pages ‎‎and messages. Web beacons may be invisible to you, but any electronic image or ‎other web ‎‎programming code inserted into a page or email can act as a web beacon. ‎Web beacons or ‎‎similar technologies may be used for a number of purposes, including, ‎without limitation, to ‎‎count visitors to our Services, to monitor how users navigate our ‎Services, to count how many e‎mails that we sent were actually opened, or to count ‎how many particular articles or links were ‎‎actually viewed.‎

• ‎Embedded Scripts. An embedded script is programming code that is designed to collect ‎‎‎information about your interactions with our Services, such as the links you click on. ‎The code ‎‎is temporarily downloaded onto your Device from our web server or a third-‎party service ‎‎provider, is active only while you are connected to our Services, and is ‎deactivated or deleted ‎‎thereafter.‎

• ‎Browser Fingerprinting. Browser fingerprinting is the collection and analysis of information from your Device, such ‎‎‎as, without limitation, your operating system, plug-ins, system fonts, and other data, for ‎purposes ‎‎of identification.‎

• ‎ETag, or Entity Tag. This is a feature of the cache in browsers. It is an opaque identifier ‎‎‎assigned by a web server to a specific version of a resource found at a URL. If the ‎resource ‎‎content at that URL ever changes, a new and different ETag is assigned. Used ‎in this manner, ‎‎ETags are a form of Device Identifier. ETag tracking may generate ‎unique tracking values, even ‎‎where the consumer blocks HTTP and/or HTML5 cookies.‎

• ‎Recognition Technologies. These are technologies, including the application of statistical probability ‎‎‎to data sets, which attempt to recognize or make assumptions about users and devices ‎‎(e.g., that ‎‎a user of multiple devices is the same user).‎

Tracking Technologies Usage. We may use Tracking Technologies for a variety of ‎‎‎purposes, including:‎

• ‎Strictly Necessary. We may use cookies or other Tracking Technologies that we ‎‎‎consider strictly necessary to allow you to use and access our Website, including ‎cookies ‎‎required to prevent fraudulent activity and improve security.‎

• ‎Performance Related. We may use cookies or other Tracking Technologies that are ‎‎‎useful in order to assess the performance of our Services, including as part of our ‎analytic ‎‎practices or otherwise to improve the content, products, or services offered ‎through our Services.‎

• ‎Functionality Related. We may use cookies or other Tracking Technologies that are ‎‎‎required to offer you enhanced functionality when accessing our Services, including ‎identifying ‎‎you when you sign in to our Website or keeping track of your specified ‎preferences, including in ‎‎terms of the presentation of content on our Website.‎

• ‎Targeting Related. We may use Tracking Technologies to deliver content relevant to ‎‎‎your interests on our Website and third-party sites based on how you interact with our ‎content. This includes using Tracking Technologies to understand the usefulness to you ‎of the content ‎‎that has been delivered to you.‎

You may be able to set your browser settings to use our Website without cookie ‎functionality. Please note that if you block cookies, some Website functions and Services may ‎be unavailable and we will not be able to present personally tailored content and ‎advertisements to you. Your browser may provide you with some options regarding ‎cookies. For more detailed information about how to disable or administer your ‎cookie settings in your web browser, please refer to the applicable page for the ‎browser you are using:‎

‎•‎           Safari: http://help.apple.com/safari/mac/8.0/#/sfri11471     ‎

‎•‎           Google Chrome: https://support.google.com/chrome/answer/95647?hl=en  ‎

‎•‎           Microsoft Edge/Internet Explorer: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies…;     ‎

‎•‎           Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website…;       ‎

You can withdraw your consent to allow for cookies, change your browser settings, ‎and delete the cookies already stored on your computer at any time. Please note ‎that if you delete or choose not to accept cookies, you may not be able to utilize ‎the features of the Services on our Website to their fullest potential.  ‎

Turning off third-party cookies

You can turn off certain third-party targeting/advertising cookies by visiting the ‎Network Advertising Initiative: https://optout.networkadvertising.org/?c=1 and by ‎visiting Google:‎ https://tools.google.com/dlpage/gaoptout‎.‎

1. USE OF YOUR PERSONAL INFORMATION

We may use the information that we collect from you to process transactions and provide ‎‎‎products, services, and information to you. We may use your information to process your ‎‎‎applications or payments, to adjust claims, to provide loss control services, to inform underwriting, ‎‎‎and to provide you with information that may be of interest to you‎. In support of these uses, Physicians Insurance may use Personal Information to provide you with more effective customer service, to improve the Website and any related Physicians Insurance products or services, to enforce our Terms of Use, to meet our legal obligations or to inform a legal proceeding, and to make the Website easier to use by eliminating the need for you to repeatedly enter the same information. In order to offer you a more consistent experience in your interactions with Physicians Insurance, information collected by the Website may be combined with information collected by Physicians Insurance from other sources.

We may use your Personal Information to provide you with important information about the product or service that you have purchased or inquired about. Additionally, we may send you information about other Physicians Insurance products and services, and/or share information with Physicians Insurance partners so they may send you information about their products and services. We may anonymize or aggregate your ‎‎information for marketing and actuarial purposes.‎ We may merge Website-visitation data with demographic information, and we may use this information to provide more relevant content. We may combine Website-visitation data with your Personal Information in order to provide you with personalized content.

1. INFORMATION SHARING

Physicians Insurance may hire other companies to provide products or services on our behalf, and we may provide such companies with the Personal Information they need to perform their duties. For example, we may share information with service ‎‎providers that assist us in our business ‎operations. ‎Physicians Insurance may also disclose Personal Information if required to do so by law; to satisfy any applicable law, regulation, subpoena, government request, or other legal process; or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Physicians Insurance; (b) protect and defend the rights or property of Physicians Insurance; or (c) act in urgent circumstances to protect the personal safety of Physicians Insurance employees or agents, users of Physicians Insurance products or services, or members of the public.

We may also share information with third parties, including law ‎‎enforcement, to protect this ‎Website and to enforce our Terms of Use. ‎We also reserve the right to share the information that we collect with our subsidiaries ‎‎and ‎affiliates for marketing and other business purposes, and with any subsequent owner in the ‎‎event ‎of a merger, consolidation, sale of our assets, or other change in our business, including ‎‎during ‎the course of any due-diligence process.‎ Personal Information collected on the Website may be stored and processed in the State of Washington or any other state or country in which Physicians Insurance or its agents maintain facilities. By using the Website, you consent to any such transfer of information to another state or country.

1. ‎ Co-Branded Areas.

We may provide certain parts of our Website in association with third parties, such as ‎‎‎promotional partners or affiliates. These “co-branded areas” will identify the third party. If you ‎‎‎choose to use these co-branded areas, we may share your information with the identified third ‎‎‎party, and that third party may also collect information from you, in addition to the information ‎‎‎that we collect, as described above. You should review the privacy policies of those identified ‎‎‎third parties to understand how they collect and use information.‎

1. ‎Links to Third-Party Websites.‎

Our Website may include links to third-party websites or other online services. We are not ‎‎‎responsible for these other sites and services, and they may collect and use information about ‎‎‎you. You should review the privacy policies for such third parties before using their sites or ‎‎‎services to understand how they collect and use information.‎

1. ‎Third-Party Tracking and Do Not Track Technology.‎

Third parties may use tracking technologies in connection with our Website, which may include ‎‎‎the collection of information about your online activities over time and across third-party ‎‎‎websites. This Privacy Policy does not apply to these third-party technologies because we may ‎‎‎not control them and we are not responsible for them. Do Not Track is a technology that enables ‎‎‎users to opt out of tracking by websites they do not visit. Currently, we do not monitor or take ‎‎‎any action with respect to Do Not Track technology. ‎

1. ‎Analytic Services and Targeted Ads 

We use third-party analytics services, like Google Analytics, to collect, monitor, and analyze ‎‎‎data we collect through our Services to better understand how our Website is used and to ‎‎‎improve its functionality. These services may track details about your online activities over ‎‎‎time and across different websites. These services may also allow us and others to provide you ‎‎‎with targeted advertisements or other content that you may be interested in based on your online ‎‎‎activities.‎

The Google Analytics service tracks and reports website traffic and provides us insight into ‎‎‎behavior information relating to visitor age, gender, and interests. Google Analytics ‎‎‎Demographics and Interest Reporting give us insight into behavior to help us understand ‎‎‎browsing behavior and give you a better experience when you visit our Website. You can opt-‎‎‎out of Google Analytics for Display Advertising and customize Google Display Network ads ‎‎‎using the Ads Settings. ‎

These third-party services have their own privacy policies addressing how they use such ‎‎‎information. We recommend you review their privacy policies. If you want to prevent your data ‎‎‎from being used by Google Analytics, you may wish to take advantage of Google ‎Analytics’ ‎‎currently available opt-outs for the web. ‎

If you would like to learn more about targeted ads that may be based on your online activities, ‎‎‎and the choices that you may exercise for certain websites and advertisers, you may wish to visit the website for the ‎‎‎Network Advertising Initiative or the Digital Advertising Alliance.‎

1. CONTROL OF YOUR PERSONAL INFORMATION

Please be aware that this Privacy Policy and any choices you make on the Website will not necessarily apply to Personal Information you may have provided to Physicians Insurance in the context of other Physicians Insurance products or services. If you give us your email address, Physicians Insurance may send out emails to you with information on our products or services.

1. SECURITY OF YOUR PERSONAL INFORMATION

The protection of your Personal Information is important to us. Physicians Insurance will use commercially reasonable efforts and industry standard security technologies and safeguards‎ to protect your Personal Information from unauthorized access, use, or disclosure. We also expect our service providers to protect information ‎‎in the same manner.‎ However, no data transmission over the Internet, mobile networks, wireless transmission, or electronic storage of information can be guaranteed due to computer hackers, electronic malfunctions, and other cybersecurity events. Physicians Insurance cannot guaranty that such safeguards will always protect such information.

1. CHANGING INFORMATION AND COMMUNICATION PREFERENCES

You are responsible for maintaining the accuracy of the information you submit to us, such as ‎‎‎your contact information provided as part of requests you make for a quote or otherwise. ‎

You can always contact us in order to request that we (i) remove the Personal Information that ‎‎‎you have provided to us from our systems, (ii) update the Personal Information that you have ‎‎‎provided to us, and (iii) change your preferences with respect to our use of your personal ‎‎‎information by emailing us at info@phyins.com. If so, we will make good-faith efforts to make ‎‎‎requested changes in our then active databases as ‎soon as reasonably practicable (but we may ‎‎‎retain prior information as business records). Please ‎note that it is not always possible to ‎‎‎completely remove or delete all of your information from our ‎databases and that residual data ‎‎‎may remain on backup media or for other reasons‎

1. USERS OUTSIDE OF THE UNITED STATES

If you are from a non-U.S. country, please be aware that the Personal Information you submit, ‎‎‎including information provided through our Services, is being sent to a location in the United ‎‎‎States. The data protection laws in the United States are likely different from those of the ‎‎‎country in which you are located, and your Personal Information may be subject to access ‎‎‎requests from governments, courts, or law enforcement in the United States according to laws of ‎‎‎the United States. By providing such Personal Information through the Services, you are ‎‎‎consenting to (and represent that you have authority to consent to) the transfer of such ‎‎‎information to the United States for the uses and purposes described in this Privacy Policy. ‎‎‎Without limiting the above, for the avoidance of doubt we do not have an establishment or ‎‎‎target ‎the Services or our marketing to individuals in the European Economic Area (including the EU) or the United Kingdom. ‎

1. Social Security Protection Policy Statement‎ 

Physicians Insurance seeks to protect the confidentiality of social security numbers (SSNs) by maintaining ‎‎physical, ‎‎electronic, and procedural safeguards. We limit access to SSNs to help protect against ‎‎their loss, ‎‎misuse, or unlawful disclosure. We do not disclose SSNs to third parties except where ‎‎required ‎or ‎permitted by law.‎

1. SPECIAL NOTE FOR PARENTS

The Website is a general audience website and does not knowingly seek or collect any Personal Information from children under the age of eighteen (18). In accordance with ‎‎the Child Online Privacy Protection Act, in ‎the event that we learn that we have collected ‎‎Personal Information from a child under age ‎thirteen (13) without verification of parental ‎‎consent, we will delete that information as quickly ‎as possible. If you believe that we might ‎‎have any Personal Information from or about a minor, ‎please contact us at ‎‎info@phyins.com. ‎

1. YOUR CALIFORNIA PRIVACY RIGHTS

If you are a resident of California, you have additional rights under California law. Please ‎‎‎review ‎‎our California Consumer Privacy Act Privacy Policy here: [Link to CCPA Privacy ‎‎‎Policy] for ‎‎more information about additional rights under California law.‎

Residents of California may also, under §1798.83, known as the “Shine the Light” law, request ‎‎‎‎‎and obtain from us, once a year and free of charge, information about categories of Personal ‎‎‎‎‎‎Information (if any) that we disclosed to third parties for direct marketing purposes, and the names ‎‎‎‎‎and ‎addresses of all third parties with which we shared Personal Information in the immediately ‎‎‎‎‎preceding ‎calendar year. If you are a California resident and would like to make such a request, ‎‎‎‎‎please submit your ‎request clearly in writing to us using the contact information provided ‎‎‎below.‎

1. CONTACT INFORMATION

If you have questions regarding this Privacy Policy, you should contact Physicians Insurance. Physicians Insurance welcomes your comments regarding this Privacy Policy. If you believe that Physicians Insurance has not adhered to this Privacy Policy, please contact us electronically or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.

Attn: General Counsel

Physicians Insurance A Mutual Company/Physicians Insurance Risk Retention Group, Inc.

601 Union Street, Suite 500
Seattle, WA 98101

Ph. (800) 962-1399

Fax: (206) 343-7100

Email: info@phyins.com

Physicians Insurance—Terms of Use

Last Updated: April 18, 2024

Physicians Insurance—Terms of Use

1. ACCEPTANCE OF TERMS

This website is owned and operated by Physicians Insurance A Mutual Company, its subsidiaries, and Physicians Insurance Risk Retention Group, Inc. (collectively, “Physicians Insurance”). These terms of use (“Terms of Use”) govern your use of any websites that we own and control; ‎any online service, including any website or mobile application, that posts a link to these Terms ‎of Use; and any interactive features, widgets, plug-ins, applications, content, downloads, and ‎other services that we may own and control and make available through any websites that we ‎own and control (collectively, the ‎‎“Website”), regardless of how you access or use them, whether via personal computers, mobile ‎devices or otherwise. To the extent that we provide you notice on the Website of different or ‎additional terms of use, those additional terms shall govern your use of the Website. ‎Your use of the Website constitutes your agreement to these Terms of Use.‎

In addition to reading these Terms of Use, please review our Privacy Policy, which applies to our collection, use, and sharing of your information on the ‎Website. If you do not agree to the terms of our Privacy Policy or these Terms of Use, please ‎do not access or otherwise use this Website or any information or content contained on the ‎Website.‎

These Terms of Use may be revised periodically at any time. The most current version of the Terms of Use can be reviewed by clicking on the “Terms of Use” hypertext link located at the bottom of our web pages. It is your responsibility to visit the ‎Website frequently to review carefully the current terms and conditions of use that govern your ‎continued use of the Website. When we modify these Terms of Use, we will update the effective ‎date above. Your use of the Website following the posting of updated Terms of Use ‎constitutes your acceptance of such new Terms of Use. Each and every time you access and use ‎the Website you shall be deemed to have agreed to the then-current terms and conditions of use. ‎As a condition of your use of the Website, you warrant that you will not use the Website for any ‎purpose that is unlawful or prohibited by these Terms of Use, or reproduce or distribute any ‎portions of the Website for any commercial use except as authorized herein.‎

1. DESCRIPTION OF SERVICES

Through its Website, Physicians Insurance may provide you with access to a variety of resources, including but not limited to information on current and future Physicians Insurance products or services (collectively “Services”). The Services, including the Website and any updates, enhancements, new features, and/or the addition of any new web pages, are subject to the Terms of Use.

Information on our Website is not legal or medical advice, does not establish any standards of care, and does not modify the terms or conditions of insurance policies issued by Physicians Insurance. The information is obtained from sources generally considered to be reliable, but Physicians Insurance makes no warranties that the information contained on its Website is in every respect accurate, timely, or complete. Physicians Insurance is not responsible for any errors or omissions or for the results obtained from the use of the information on its Website. Users of this information are encouraged to confirm such information with other sources.

The information provided on this Website in the form of articles, sample documents, forms, and brochures is obtained from or developed with the use of sources generally considered to be reliable. However, accuracy and completeness are not guaranteed. The information is intended as risk management advice. It does not constitute a legal opinion, nor is it a substitute for legal advice. Legal inquiries about topics covered in these pages should be directed to your attorney. In addition, you may want to have the forms provided on this Website reviewed by an appropriate internal committee in your practice or by legal counsel to determine if it is appropriate for use in your practice or institution.

1. INTELLECTUAL PROPERTY

The design of this Website and its content, including the text, information, data, software, ‎‎scripts, graphics, photos, sounds, videos, music, interactive features, products, materials, ‎‎services and the like and any trademarks, service marks, and logos contained therein (“Website ‎‎Content”), are the property of or are licensed by Physicians Insurance and are protected by copyright and ‎‎other intellectual property laws. Physicians Insurance hereby grants you a limited, non-exclusive, revocable, ‎‎non-assignable, personal, and non-transferrable license to view and download the Website ‎‎Content only for your personal use, provided that you retain all copyright and other proprietary ‎‎notices on any permitted copies of the materials. You may not otherwise copy, reproduce, ‎‎modify, adapt, display, perform, publish, create derivative works from, store, sublicense, ‎‎translate, sell, rent, or otherwise exploit this Website or the Website Content without our permission. However, we usually grant permission to use such content and materials if you will use them solely for educational, research, scientific, and personal purposes, and not for any commercial purpose. For permission, please contact us at info@phyins.com. 

Physicians Insurance reserves ‎‎all rights not expressly granted in and to the Website and the Website Content. You agree to ‎‎not engage in the use, copying, or distribution of any of the Website Content, whether manually ‎‎or by using robot, scraper, crawler or any other automated device or process, other than as ‎‎expressly permitted herein or as reasonably necessary to use the Website for its intended ‎‎purpose, including any use, copying, or distribution of Website Content for any commercial ‎‎purposes. You will in no way obtain any ownership interest in the Website Content.‎

The display of any trade names, trademarks, service marks, logos, or domain names on this ‎‎Website does not imply that a license of any kind has been granted to you with respect to such ‎‎trade names, trademarks, service marks, logos, or domain names except as explicitly stated ‎‎herein. Any unauthorized downloading, re-transmission or other copying or modification of ‎‎trade names, trademarks, service marks, logos, or domain names may be a violation of ‎‎trademark laws and could subject you to legal action.‎

1. PRIVACY AND PROTECTION OF PERSONAL INFORMATION

See the Privacy Statement disclosures relating to the collection and use of your information.

1. ONLINE SUBMISSION OF CLAIMS 

You may be able to submit online claims for insurance benefits under an existing Physicians ‎‎Insurance Policy. If you submit an online claim, you agree that you will not submit any ‎‎information that you know to be, or have reason to believe to be, false, fraudulent, deceptive, ‎‎inaccurate, misleading, or infringing on any third party’s rights.‎

When submitting a claim online, you may be redirected to a third-party website. Physicians Insurance does ‎‎not control any third-party website, and these Terms of Use do not apply to your use of any ‎‎third-party website. Please be sure to read the terms of use of any third-party website you visit.‎

1. ONLINE BILL PAY 

To submit any online payments to our Website, you must be at least the applicable age of ‎‎majority in your jurisdiction of residence. If you choose to make an online payment, you will be ‎‎taken to our third-party payment processor’s website and you will be prompted to supply ‎‎payment information. By submitting that information to our credit card processor, you hereby ‎‎agree that you authorize us and/or our processor to charge your card at our convenience, but ‎‎within thirty (30) days of credit card authorization. You hereby represent and warrant that you ‎‎will not use any credit card or other form of payment unless you have all necessary legal ‎‎authorization to do so. You agree to pay all fees and charges incurred in connection with your ‎‎payments (including any applicable taxes) at the rates in effect when the charges were incurred. ‎‎If Physicians Insurance does not receive payment from your credit card issuer or its agent, you agree to pay ‎‎all amounts due upon demand by Physicians Insurance or its agents.‎

1. LINKS TO THIRD-PARTY SITES

PHYSICIANS INSURANCE MAY PROVIDE HYPERLINKS TO WEBSITES OPERATED BY PERSONS AND ENTITIES OTHER THAN PHYSICIANS INSURANCE THAT WILL LET YOU LEAVE PHYSICIANS INSURANCE’S WEBSITE. THE LINKED SITES ARE NOT UNDER THE CONTROL OF PHYSICIANS INSURANCE, AND PHYSICIANS INSURANCE IS NOT RESPONSIBLE FOR THE CONTENTS OF ANY LINKED SITE OR ANY LINK CONTAINED IN A LINKED SITE, OR ANY CHANGES OR UPDATES TO SUCH SITES. PHYSICIANS INSURANCE IS NOT RESPONSIBLE FOR WEBCASTING OR ANY OTHER FORM OF TRANSMISSION RECEIVED FROM ANY LINKED SITE. PHYSICIANS INSURANCE IS PROVIDING THESE LINKS TO YOU ONLY AS A CONVENIENCE, AND THE INCLUSION OF ANY LINK DOES NOT IMPLY ENDORSEMENT BY PHYSICIANS INSURANCE OF THE SITE. YOU AGREE NOT TO HOLD PHYSICIANS INSURANCE RESPONSIBLE FOR THE CONTENT OR OPERATION AT ANY OTHER SITE TO WHICH YOU MIGHT LINK FROM THIS WEBSITE.

Selected content on ‎PHYSICIANS INSURANCE’S Website is provided by a third party. PHYSICIANS INSURANCE has no control over, and takes no ‎responsibility for supplementing, correcting, or updating that information. Furthermore, PHYSICIANS INSURANCE ‎makes no warranties or representations of any kind, whether with respect to such third-party ‎content’s accuracy, completeness, timeliness, or otherwise. PHYSICIANS INSURANCE has no obligation to correct ‎or update that information and shall not be liable for damages of any kind arising out of your ‎access, inability to access, or reliance upon the information contained in this Website.‎

1. DISCLAIMERS

YOUR ACCESS TO AND USE OF THIS WEBSITE ARE AT YOUR SOLE RISK. YOU ARE ‎ENTIRELY LIABLE FOR YOUR ACTIVITIES, AND PHYSICIANS INSURANCE AND/OR ITS AGENTS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THIS WEBSITE FOR ANY PURPOSE. THIS WEBSITE AND THE INFORMATION ON IT ARE PROVIDED BY PHYSICIANS INSURANCE ON AN “AS IS”, “AS AVAILABLE” BASIS AND “WITH ALL FAULTS”. PHYSICIANS INSURANCE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR SERVICES INCLUDED ON THIS WEBSITE. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, PHYSICIANS INSURANCE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. IN NO EVENT SHALL PHYSICIANS INSURANCE AND/OR ITS AGENTS BE LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY LOSS OR DAMAGES OF ANY KIND ARISING FROM THE USE OF, ‎OR RELIANCE ON, OR INABILITY TO USE OR ACCESS, OR DELAYS IN, OR ‎INACCURACIES OR ERRORS OR DEFECTS OR OMISSIONS IN,  THIS WEBSITE OR THE INFORMATION CONTAINED THEREIN, INCLUDING, BUT NOT LIMITED TO INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER IN AN ACTION BASED ON CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, AND EVEN IF PHYSICIANS INSURANCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR LOSS

PHYSICIANS INSURANCE DOES NOT WARRANT THE ‎ACCURACY, COMPLETENESS, TIMELINESS, AVAILABILITY, USEFULNESS, OR ‎OTHER CHARACTERISTICS OF THE WEBSITE OR ANY WEBSITE CONTENT. THE INFORMATION PUBLISHED ON THIS WEBSITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION IN THIS WEBSITE. PHYSICIANS INSURANCE AND/OR ITS AGENTS MAY MAKE CHANGES TO THE INFORMATION CONTAINED IN THIS WEBSITE AT ANY TIME. PHYSICIANS INSURANCE DOES NOT WARRANT ‎THAT THIS WEBSITE IS FREE OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER ‎HARMFUL COMPONENTS.‎‎

YOU HEREBY EXPRESSLY RELEASE PHYSICIANS INSURANCE FROM ANY AND ALL LIABILITY OR ‎RESPONSIBILITY FOR ANY DAMAGE CAUSED, DIRECTLY OR INDIRECTLY, TO YOU ‎OR ANY THIRD PARTY AS A RESULT OF USE OF THIS WEBSITE OR THE WEBSITE ‎CONTENT, INCLUDING ANY CONTENT OR FILE DOWNLOADED OR ACCESSED. YOU ‎SPECIFICALLY ACKNOWLEDGE THAT PHYSICIANS INSURANCE SHALL NOT BE LIABLE FOR YOUR ‎USER SUBMISSIONS, USER CLAIM CONTENT, OR THE DEFAMATORY, OFFENSIVE, ‎HARMFUL OR ILLEGAL CONDUCT OF ANY THIRD PARTY, AND THAT THE RISK OF ‎HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.‎ ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING ‎TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE ‎‎(1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ‎ACTION OR CLAIM IS PERMANENTLY BARRED. ‎

1. INDEMNIFICATION

You agree to defend, indemnify, and hold Physicians Insurance and its employees, agents, officers, directors, ‎contractors, suppliers and other representatives harmless from and against all liabilities, ‎damages, demands, settlements, claims, actions, costs, and expenses (including reasonable ‎attorneys’ fees) in connection with or arising from your use of this Website, the Website ‎Content, and/or your uploading of User Claim Content, as it may change from time to time, or ‎your violation of these Terms of Use. Physicians Insurance may, if necessary, participate in the defense of ‎any claim or action at your expense and any negotiations for settlement. Physicians Insurance reserves the ‎right, on notice to you, to assume exclusive defense and control of any claim or action subject ‎to indemnification by you, without relieving you of your indemnification obligations hereunder. ‎Upon learning of a claim by a third party that your use violates or allegedly violates a third ‎party’s rights, you agree to promptly notify Physicians Insurance of any such claim. You agree to cooperate ‎with us as reasonably required in the defense of any such claims, and you shall not in any event ‎settle any such claim or matter without the written consent of Physicians Insurance.‎

1. USER ACCOUNT, PASSWORD, AND SECURITY

If any of the Services requires you to open an account, you must complete the registration process by providing us with current, complete, and accurate information as prompted by the applicable registration form. You also may be asked to choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Physicians Insurance immediately of any unauthorized use of your account or any other breach of security. Physicians Insurance will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. You may not use anyone else’s account at any time, without the permission of the account holder.

You should be aware that the Internet is not secure. If you choose to send any electronic ‎communications by means of this Website, you do so at your own risk, and in doing so you ‎consent to receive communications from us electronically. Physicians Insurance does not guarantee that ‎electronic communications will not be intercepted or changed, or that they will reach the ‎intended recipient securely. Further, please note that we are not obligated to respond to ‎inquiries that we receive. You agree that all agreements, notices, disclosures, and other ‎communications that we provide to you electronically satisfy any legal requirement that such ‎communications be in writing.‎

1. USER COMMENTS AND SUBMISSIONS

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other ‎information that you provide to Physicians Insurance are not confidential, and you grant us a worldwide, ‎royalty-free license to distribute, publish, modify, edit, or otherwise use your submissions. Physicians Insurance does not claim ownership of the information you provide to Physicians Insurance (including feedback and suggestions) or that you input or submit to any Services (collectively “Submissions”). Physicians Insurance shall be entitled to the unrestricted use and dissemination of these submissions for any ‎purpose, commercial or otherwise, without any acknowledgement of or compensation to you.‎

1. NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the Services, you will not use the Services for any purpose that violates any applicable laws or regulations, or that is prohibited by the Terms of Use. You may not use the Services in any manner that could damage, disable, overburden, or impair any server that hosts the Physicians Insurance Website, or the network(s) connected to any such server, or interfere with any other party’s use and enjoyment of any Services. You may not attempt to gain unauthorized access to other accounts or to any of the Services, through hacking, password mining, or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Services. 

Physicians Insurance reserves the right at all times to disclose any information as Physicians Insurance deems necessary to satisfy any applicable law, regulation, legal process, or governmental request, or to edit or refuse to post or remove any information or materials, in whole or in part, in Physicians Insurance’s sole discretion.

Any unauthorized use of this Website for any purpose is prohibited. We may suspend or ‎terminate the availability or your use of the Website (and any elements or features of it), in ‎whole or in part, for any reason, and at any time, in our sole discretion, and without advance ‎notice or liability.‎

You agree that you will not: (i) use our Website for any political or commercial purpose, aside ‎from the purchase of goods or services if offered for sale through the Website by Physicians Insurance; (ii) engage in any activities through or in connection with our Website that attempt ‎to or actually do harm any individuals or entities or are unlawful, offensive, or abusive, or that ‎violate any right of any third party, or are otherwise objectionable to Physicians Insurance; (iii) reverse-engineer, decompile, disassemble, reverse-assemble, or modify any Website source or object ‎code or any software or other products, services, or processes accessible through any portion of ‎our Website; (iv) engage in any activity that interferes with another user’s access to our Website ‎or the proper operation of our Website, or otherwise causes harm to our Website, Physicians Insurance, or ‎other users; (v) use Website Content in a manner that suggests an unauthorized association with ‎any of our products, services, or brands; (vi) interfere with or circumvent any security or access ‎feature of our Website; or (vii) otherwise violate these Terms of Use.‎

1. MODIFICATIONS TO PRICE AND TERMS

By providing material, such as policy descriptions, on our Website, Physicians Insurance does not in any ‎‎way promise that the materials will remain available to you or that you will qualify for any of ‎‎the products or services we offer. PHYSICIANS INSURANCE RESERVES THE RIGHT, AT ANY TIME, TO ‎‎CHANGE ITS PRODUCTS, SERVICES, AND PRICING, EFFECTIVE IMMEDIATELY ‎‎UPON POSTING ON OUR WEBSITE OR APPLICATIONS OR BY EMAIL DELIVERY TO ‎‎YOU.‎

In accordance with various insurance laws and other regulatory restrictions, insurance products ‎‎and services referenced on the Website may not be available or suitable for all jurisdictions and ‎‎may not be offered by all of the insurers within the Physicians Insurance family of companies.‎

Except as expressly stated herein, the information contained on this Website is not an offer to ‎‎sell or a solicitation to purchase any insurance product or other product or service by Physicians Insurance. ‎‎Rather, the information on our products and services is provided to you so you can learn what ‎‎products Physicians Insurance generally offers. Please contact a designated Physicians Insurance representative or ‎‎your broker to find out which products and services are available to you in your jurisdiction. We ‎‎may make improvements and/or changes to the products, services and/or programs described on ‎‎this Website at any time without notice.‎

The Website does not amend, modify, or supplement any insurance policy. Consult the actual ‎‎policy or your agent, or contact us for the name of an agent who can supply you with details ‎‎regarding terms, conditions, coverages, exclusions, products, services, and programs which may ‎‎be available to you. Your eligibility for particular products and services is subject to final ‎‎determination of underwriting qualifications and acceptance by Physicians Insurance’s underwriting ‎‎company providing such products or services.‎

1. UNITED STATES OPERATIONS

Physicians Insurance controls and operates our Website from its offices in the United States, and makes no ‎representation that our Website is appropriate or available for use beyond the United States. If ‎you use our Website or applications from other locations, you are doing so at your own risk and are ‎responsible for compliance with applicable local laws regarding your online conduct and ‎acceptable content, if and to the extent local laws apply. Our Website may describe products ‎and services that are available only in certain states of the United States (or only parts of it). We ‎reserve the right to limit the availability of our Website and/or the provision of any Website ‎Content, program, product, service, or other feature described or available on our Website to ‎any person, entity, geographic area, or jurisdiction, at any time and in our sole discretion, and to ‎limit the quantities of any content, program, product, service, or other feature that we provide. ‎You and we disclaim any application to these Terms of Use of the Convention on Contracts for ‎the International Sale of Goods.‎

1. NO WAIVER

Except as expressly set forth in these Terms of Use, (a) no failure or delay by you or Physicians ‎Insurance in ‎exercising any of rights, powers, or remedies under these Terms of Use will operate ‎as a waiver ‎of that or any other right, power, or remedy, and (b) no waiver or modification of ‎any term of ‎these Terms of Use will be effective unless in writing and signed by the party ‎against whom the ‎waiver or modification is sought to be enforced.‎

1. SEVERABILITY AND INTERPRETATION

If any provision of these Terms of Use is for any reason deemed invalid, unlawful, void, or ‎unenforceable by a court or arbitrator of competent jurisdiction, then that provision will be ‎deemed severable from these Terms of Use, and the invalidity of the provision will not affect ‎the validity or enforceability of the remainder of these Terms of Use (which will remain in full ‎force and effect). To the extent permitted by applicable law, you agree to waive, and you ‎hereby waive, any applicable statutory and common law that may permit a contract to be ‎construed against its drafter. Wherever the word “including” is used in these Terms of Use, the ‎word will be deemed to mean “including, without limitation”.

1. APPLICABLE LAW 

These Terms of Use and any dispute or claim arising out of, or related to, them, their subject ‎‎matter, or their formation (in each case, including non-contractual disputes or claims) shall be ‎‎governed by and construed in accordance with the internal laws of the State of Washington ‎‎without giving effect to any choice or conflict of law provision or rule (whether of the State of ‎‎Washington or any other jurisdiction).‎

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the ‎‎Website shall be instituted exclusively in the Federal and State courts located within Washington. You agree to waive any and all objections to the exercise of jurisdiction over you by ‎‎such courts and to venue in such courts.‎

To the extent permitted by law, if any dispute or claim results in a lawsuit, you and we ‎‎knowingly and voluntarily agree that a judge, without a jury, will decide the case. YOU ‎‎UNDERSTAND AND KNOWINGLY AND VOLUNTARILY AGREE THAT YOU AND WE ‎‎ARE WAIVING THE RIGHT TO A TRIAL BY JURY.‎

IF YOU ARE A CONSUMER, HOWEVER, THIS PROVISION SHALL NOT BE ‎‎CONSTRUED TO LIMIT YOUR RIGHTS UNDER CONSUMER PROTECTION LAWS OF ‎‎YOUR STATE OF RESIDENCE AS SET FORTH IN SECTION XVIII.‎

1. Exclusions and Limitations; Consumer Protection Notice.‎

If you are a consumer, the provisions in these Terms of Use are intended to be only as broad and ‎inclusive as is permitted by the laws of your state of residence. Certain states ‎have heightened consumer protection laws that may make certain terms of these Terms of Use ‎inapplicable to you. No provision of these Terms of ‎Use shall limit or waive your rights as a consumer under the law of your state of residence. In ‎any event, Physicians Insurance reserves all rights, defenses, and permissible limitations under the law of ‎your state of residence.‎

1. CONTACT US

If you have any questions regarding our Terms of Use, our practices, or your use of our Website, or if you would like to communicate with ‎Physicians Insurance’s agent for notice of claims of copyright or other intellectual property infringement, please contact us at:

General Counsel

Physicians Insurance A Mutual Company/Physicians Insurance Risk Retention Group, Inc.

601 Union Street, Suite 500

Seattle, WA 98101

Ph. (800) 962-1399

Fax: (206) 343-7100

Email: info@phyins.com

Privacy Notice at Collection for California Residents

Last Updated April 18, 2024.

This Privacy Notice at Collection applies to Personal Information of California residents to the extent that the information is subject to the California Consumer Privacy Act as amended by the California Privacy Rights Act of 2020 (“CCPA”). For example, this notice does not apply to Personal Information collected pursuant to (i) the federal Gramm-Leach-Bliley Act and its implementing regulations or the California Financial Information Privacy Act; (ii) medical and health information covered by HIPAA; or (iii) de-identified or publicly available information‎. ‎ ‎

Personal Information We Collect 

We collect or use information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”). The chart below includes information collected for various types of individuals, such as our Members, ‎customers, employees, and others. As a result, all of the categories of collected Personal Information described below may not be applicable to you.‎ We may collect or use the following categories of your Personal Information in the following ways:

We do not sell Personal Information. We do not share Personal Information for the purpose of cross-context behavioral advertising.

We do not sell or share the Personal Information of minors under 16 years of age. We do share cookies with third parties as described in our online privacy policy. To opt out of the sharing of information with third parties in this context, please review our online privacy policy for instructions or adjust your browser settings accordingly.

Further Information

Please visit our website https://www.phyins.com/ and our CCPA privacy policy for further information about Personal Information we collect, and your rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act of 2020.

If you have questions about this notice, please contact us at: 

Physicians Insurance A Mutual Company/Physicians Insurance Risk Retention Group, Inc. 

601 Union Street, Suite 500
Seattle, WA 98101

‎‎Ph. (800) 962-1399‎

Fax: (206) 343-7100

Email: talktous@phyins.com

BUSINESS ASSOCIATES AGREEMENT:

Insureds: PI Insured Business Associate Agreement

Vendors: PI Vendor Business Associate Agreement 

www.phyins.com/baa