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Adverse Events and Medical Errors: Response and Analysis
ACCME Accreditation Duration: 0.50 Origination: Mar 2024 Expiration: Dec 2027
Launch Course

This course will address the importance of reporting errors for prevention of future adverse events and improved patient safety, as well as the role of root cause analysis (RCA) as an investigation tool for identifying the underlying systems failures that may have led to the error. It will also examine the benefits and barriers to reporting and the role of healthcare culture in reporting. Finally, it will explain the basic process of reporting that is common in most healthcare organizations.  

Learning Objectives

Describe the systems approach to medical errors and how it increases the likelihood that errors are reported. 

Understand the benefits of reporting errors, especially the importance of reporting errors for patient safety improvements. 

Identify the barriers to reporting errors and the role that healthcare culture plays. 

Explain the basic process of reporting errors in a healthcare organization. 

Explain the purpose of RCA, and describe the guidelines for the use of this investigation tool.

Disclosure of Unforeseen Outcomes
ACCME Accreditation Duration: 0.75 Origination: Mar 2024 Expiration: Dec 2027
Launch Course

Medical errors and unanticipated outcomes not only have the potential for devastating consequences, but they are a relatively common occurrence in healthcare. Accordingly, providers must be well-versed in understanding the basic steps of disclosing these events to patients and their families, as well as the legal ramifications of such action. Fortunately, there are models and ethical frameworks that help guide these decisions and conversations, but every provider must determine the approach that is best for their practice.  

Learning Objectives

Understand the basic steps of the disclosure process, the ethical frameworks for disclosure, and the pragmatic, regulatory, and legal reasons for disclosure. 

Explore the emotional and psychological effects of medical errors on providers and patients.

Employee Wellness: Caregiving Side Effects
Duration: 0.25 Origination: Aug 2022 Expiration: Dec 2028
Launch Course

Caregiving demands a tremendous amount of compassion and empathy. While this can be incredibly rewarding, it can cause some adverse side effects. The goal of this course is to provide all staff with an overview of caregiving side effects.

Learning Objectives

Recognize the signs and symptoms of caregiver stress.

Apply practical methods to address the symptoms of caregiver stress.

Employee Wellness: Managing Stress
Duration: 0.25 Origination: Sep 2022 Expiration: Dec 2028
Launch Course

Stress is part of everyone’s life. That’s not necessarily a bad thing. A certain level of stress is healthy because it motivates you to be productive. However, too much stress can do the opposite, leaving you feeling drained and irritable. You can’t escape stress, but you can learn to respond to it differently.

The goal of this course is to teach employees how to identify triggers and develop a personal stress management plan.

Learning Objectives

Identify at least three common causes of stress in the workplace.

Describe at least two techniques to manage and decrease your own stress.

Nurse Self-Advocacy in Perilous Working Conditions
ANCC Accreditation Duration: 1.00 Origination: Oct 2023 Expiration: Dec 2026
Launch Course

The nursing profession is fraught with anxiety and intimidation, which hinders the ability of nurses to assert themselves, voice their needs, and advocate for their patients. New or inexperienced nurses may encounter significant challenges related to their work environment and may need support and education to learn how to recognize unhealthy work environments and affect positive change. 

The goal of this course is to teach new nurses how to recognize unhealthy work environments, as well as how to advocate for themselves and practice self-care.

Learning Objectives

Identify barriers to a healthy work environment and differentiate between different forms of violence. 

Apply strategies to promote a healthy work environment. 

Recognize signs of burnout and practical self-care strategies.