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Bias in Healthcare
Duration: 0.50 Origination: Jan 2023 Expiration: Dec 2028
Launch Course

All healthcare professionals must be aware of bias and the challenges that bias can create in healthcare. This includes knowing some of the challenges people face with the healthcare system. In this course, you will learn best practices to help recognize and manage bias.

Learning Objectives

Define bias.

Identify how biases can affect healthcare.

Describe steps that can help decrease barriers created by bias.

Collecting and Preserving Evidence in a Healthcare Setting
ANCC Accreditation Duration: 1.00 Origination: Jun 2021 Expiration: Dec 2025
Launch Course

Whenever a crime occurs, evidence can be transferred among the perpetrator, victim, and the crime scene. Law enforcement personnel collect and preserve crime scene evidence. Healthcare professionals can simultaneously assist with a crime investigation and provide good healthcare to patients by collecting and preserving evidence from the patient’s body. It is imperative to understand that the collection and preservation of evidence from a patient should never compromise the patient’s safety, autonomy, or legal rights. This course provides an overview of interviewing, collecting, and preserving forensic evidence, toxicology, and documentation.

Learning Objectives

Recognize how nurses and other healthcare professionals can impact the outcome of criminal investigations. 

Describe how to document information regarding the collection of evidence and forensic findings while providing patient-centered, high-quality healthcare.

 Identify the measures necessary to preserve forensic evidence and maintain the proper chain of custody.

Communicating with Patients with Limited English Proficiency
Duration: 1.00 Origination: May 2023 Expiration: Dec 2026
Launch Course

Within healthcare, a patient with limited English proficiency (LEP) is an individual whose primary means of communication is not English and who has a limited command of the language in reading, writing, speaking, or understanding (Office for Civil Rights, 2016). These patients need the careful attention of healthcare personnel to ensure the safety and quality of care. Healthcare professionals should understand regulations and standards related to patients with LEP, such as the use of an interpreter for communication.

The goal of this educational program is to improve the ability of the healthcare team to provide quality care and better outcomes for patients with limited English proficiency (LEP).

Learning Objectives

Recall the importance of medical interpretation services for patients with LEP. 

Identify regulatory, accreditation, and evidence-based standards related to patients with LEP and linguistic services. 

Choose strategies for effectively communicating with patients with LEP, including best practices when using an interpreter.

Cultural Competence and Healthcare
Duration: 0.50 Origination: Jan 2023 Expiration: Dec 2028
Launch Course

Cultural competence in healthcare refers to the delivery of quality care. It refers to meeting the needs of people with disabilities, members of the LGBTQ+ community, and those from diverse socioeconomic and cultural backgrounds. Cultural competence must be a two-way system to benefit people with differing beliefs, attitudes, values, and behaviors. This course discusses cultural competence and how organizations can use cultural competency to create an atmosphere of inclusion.

Learning Objectives

Define cultural competency.

Describe the role of cultural competency in healthcare.

Cultural Perspectives in Childbearing
ANCC Accreditation Duration: 1.00 Origination: Mar 2023 Expiration: Dec 2026
Launch Course

As the population of the U.S. soars in diversity, healthcare professionals must be prepared to care for childbearing families from many different cultures. All cultures and families should be given the same respect, be assured of the highest quality of care, have their religious, ethnic, and cultural values respected and integrated into their care, and have their physical and educational needs met in a way that honors their spiritual beliefs and individuality. Knowledge of the cultures one is serving and the influence they have on women’s perceptions of childbirth are important for achieving positive outcomes. Equally and perhaps more important is applying the principles of cultural humility to nursing care.

The goal of this continuing education course is to improve the ability of nurses and health educators in acute care settings to assess and meet the sociocultural needs of childbearing families of diverse cultural and social groups. 

Learning Objectives

Recall the relationship of culture, subculture, acculturation, assimilation, ethnocentrism, cultural relativism, and cultural humility to healthcare practice.

Recognize elements of cultural assessment and respectful maternity care that can improve quality of care and meet the unique needs of culturally diverse families.

Culture and Pain Management: Cultural Competence
AMA PRA Category 1 Credit™ Duration: 1.00 Origination: Jun 2024 Expiration: Dec 2027
Launch Course

Health inequities in pain management are prevalent across different healthcare settings. The cultural, ethnic, and social differences influence patients’ and providers’ perceptions and responses to pain. Several studies report higher incidences of pain, disability, and suffering in women and people of color compared to non-Hispanic White people. This course covers influential sociocultural factors grouped into the patient, the provider, and systemic factors. This course helps healthcare professionals become familiar with cultural differences associated with pain perceptions and management. Pain variables such as culture, religion or ethnicity are not part of standardized pain scales. Healthcare workers need to provide culturally competent care to their patients by asking about specific practices, beliefs, and values regarding pain that impacts the patient’s quality of life.

The goal of this course is to provide nurses, physicians, and social workers with an overview of cultural sensitivity in the management of pain.

Learning Objectives

Identify cultural factors influencing the patient’s perception and expression of pain.

Recall strategies for reducing barriers in pain assessment and promoting management decisions to respond to a patient’s pain in a culturally sensitive manner.

Introduction to Multicultural Care
Duration: 1.00 Origination: Jan 2026 Expiration: Dec 2028
Launch Course

Multicultural care helps reduce behavioral health disparities, build trust, and improve outcomes for marginalized clients. This course explains key concepts that support multicultural care and core components of culturally responsive care. It also indicates how to address personal and institutional bias in healthcare settings. 

Learning Objectives

Define at least four key concepts that support multicultural care. 

Indicate how to address personal and institutional bias in healthcare settings. 

Identify at least three core components of culturally responsive care.

Diversity and the Healthcare Employee
Duration: 0.25 Origination: Jul 2024 Expiration: Dec 2027
Launch Course

Diversity presents both challenges and opportunities. This course discusses the benefits and challenges of diversity. It also discusses how to avoid discrimination toward those you work with and provide care for. This course provides healthcare employees with education on diversity.

Learning Objectives

Discuss the benefits of a diverse workforce. 

Identify at least two ways to avoid workplace discrimination.

Documentation: The Legal Side
ANCC Accreditation Duration: 1.00 Origination: Oct 2021 Expiration: Mar 2026
Launch Course

As a professional nurse, you are expected to be familiar with many aspects of care. You are not exempt from malpractice or negligence claims because you were following orders. You are responsible for assessing, planning, implementing, and evaluating appropriate nursing care. What you document can and does reflect the care provided and the outcomes of that care. Documentation that is factual, complete, timely, and detailed is required. In this course, you will learn about concepts and rules regarding documentation in the medical record. Legal aspects to be aware of while practicing will also be discussed. The goal of this course is to educate nursing professionals in post-acute care settings about the legal implications of documentation.

Learning Objectives

Discuss malpractice, negligence, and compensatory and punitive damages as they relate to healthcare. Explain four intentional torts that a healthcare professional may be held liable for. Describe four documentation techniques to use to avoid legal issues.

Economic Stability: Social Determinants of Health
AMA PRA Category 1 Credit™ Duration: 0.50 Origination: Sep 2024 Expiration: Dec 2027
Launch Course

Economic stability is defined as a domain of social determinants of health in the Healthy People 2030 campaign. It relates to an individual’s ability to access resources such as food, adequate housing, and healthcare. Each component of economic stability, including poverty, employment, food security, and housing stability, is linked to individual health outcomes.

Learning Objectives

Describe the four components of economic stability. 

Explain how economic stability affects health and health outcomes. 

Identify strategies for helping patients overcome barriers to economic stability and how they positively impact health outcomes.

Ethics and Corporate Compliance
Duration: 0.50 Origination: Mar 2022 Expiration: Dec 2028
Launch Course

Establishing an effective corporate compliance program helps healthcare organizations prevent, detect, and correct unlawful and unethical behavior. This course discusses the laws and behaviors related to ethics. It also discusses your responsibilities in preventing and identifying unlawful and unethical behavior. The goal of this course is to familiarize general staff in healthcare settings with the most common types of fraudulent and improper conduct.

Learning Objectives

Identify common high-risk areas for fraudulent conduct.

Recall at least three types of fraudulent or other improper conduct.

Ethics for Licensed Professionals: 1 Hour
AMA PRA Category 1 Credit™ Duration: 1.00 Origination: Nov 2023 Expiration: Dec 2026
Launch Course

Ethics are a significant part of high-quality clinical practice. This one hour course presents ethical principles and responsibilities of healthcare professionals. The goal of this course is to provide healthcare professionals with an awareness of how ethics impact clinical practice and an approach for analyzing ethical issues in clinical practice. 

Learning Objectives

Identify definitions, similarities, and differences of common ethics terminology and concepts. 

Describe the four healthcare ethical principles and their implications for clinical practice. 

Apply an ethical decision-making model to ethical issues and dilemmas.

Health Disparities in the LGBTQIA+ Community
ACCME and ANCC Accreditation Duration: 2.00 Origination: Mar 2025 Expiration: Dec 2028
Launch Course

Healthcare practitioners greet, assess, screen, treat, and refer LGBTQIA+ individuals every day. Some may understand the unique needs of this population. However, more information and education are needed to ensure that people are represented in research and are treated with respect and dignity when receiving healthcare. This course discusses barriers LGBTQIA+ people face in accessing healthcare, along with the physical, mental, psychosocial, and cultural factors that affect their health. It provides practical strategies for providing sensitive, informed, and inclusive care. The goal of this course is to provide healthcare professionals with education on health disparities in the LGBTQIA+ community.

Learning Objectives

Recognize social determinants of health and health disparities among LGBTQIA+ populations. 

Identify at least three barriers faced by LGBTQIA+ people in accessing healthcare. 

Identify LGBTQIA+ health risk factors, including physical, mental, psychosocial, and cultural. 

Recall strategies for providing sensitive and informed healthcare for the LGBTQIA+ community. 

Recognize the lifespan health considerations of LGBTQIA+ individuals, including coming out and family systems.

Identifying and Responding to Child Abuse and Neglect
AMA PRA Category 1 Credit™ Duration: 1.50 Origination: Jan 2022 Expiration: Dec 2025
Launch Course

This course will teach you about the various types of child abuse and neglect that are currently the most common, and the physical and behavioral warning signs that may accompany different kinds of child maltreatment. You will learn some general guidelines for mandatory reporting and how you can find out the specific reporting requirements of your particular state.

Learning Objectives

Identify the behavioral and physical signs of abuse and neglect. 

Describe the role of the mandated reporter and where to access state-specific rules related to mandated reporting in your state.