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Achieving Excellence with High-Performing Teams
eams with talented people and a skilled leader are often unable to maintain optimum results over a long period of time. Team leaders must continually assess, evaluate, and monitor the team’s motivation level toward achieving its goals. They must also facilitate emotional buy-in and commitment. This course provides healthcare staff with an overview of how to motivate and enhance a team.
Explain the difference between a team and a group.
Apply motivational approaches to facilitate an effective team environment and engaged workforce.
Recognize the importance of assessing and evaluating the current state of your team.
Care of Sexual and Gender Diverse Populations
All healthcare staff must be aware of the challenges that people in minority groups may experience. This includes knowing the effects of those challenges on how people seek and receive healthcare services. This course discusses sexual and gender minorities and their healthcare experiences.
Identify various terms used to describe sexual and gender minority populations.
Describe current health trends related to the sexual and gender minority population.
Choose best practices for improving the healthcare experience for sexual and gender minority populations.