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Advancing Quality Improvement Methods
ACCME Accreditation Duration: 0.75 Origination: Mar 2024 Expiration: Dec 2027
Launch Course

This course focuses on 2 continuous quality improvement strategies that can be used to change complex systems—the plan-do-study-act (PDSA) method and Six Sigma’s define, measure, analyze, improve, and control (DMAIC) method. These simple, but effective, methods of making minor changes in systems can transform ambiguous and error-prone processes into tested, clear processes designed to reduce errors.

Learning Objectives

Understand the systems approach to medical errors, including how it relates to quality improvement measures and the appropriate application of SMART (specific, measurable, achievable, relevant, time-based) goals. 

Describe the quality improvement strategies most commonly employed in healthcare organizations, including the PDSA and DMAIC methods, as well as common roadblocks to system changes in healthcare organizations.

Antibiotic Stewardship Programs: Core Elements
ANCC Accreditation Duration: 1.00 Origination: Jun 2023 Expiration: Dec 2026
Launch Course

Antibiotic stewardship is a movement to improve antibiotic use through evidence-based practice. Team members become the stewards of antibiotics. This helps these medications continue to effectively fight infections. Antibiotic stewardship follows core elements to improve the use of antibiotics and their outcomes. This course discusses the core elements and benefits of an antibiotic stewardship program.
 

Learning Objectives

Describe the elements of an antibiotic stewardship program.

Identify at least three benefits of antibiotic stewardship.

Employee Wellness: Caregiving Side Effects
Duration: 0.25 Origination: Aug 2022 Expiration: Dec 2028
Launch Course

Caregiving demands a tremendous amount of compassion and empathy. While this can be incredibly rewarding, it can cause some adverse side effects. The goal of this course is to provide all staff with an overview of caregiving side effects.

Learning Objectives

Recognize the signs and symptoms of caregiver stress.

Apply practical methods to address the symptoms of caregiver stress.

Improve Patient Outcomes with Team-Based Care
ACCME and ANCC Accreditation Duration: 0.50 Origination: Jul 2024 Expiration: Dec 2027
Launch Course

Team-based healthcare is provided by two or more people who represent different professions with the common goal of improving the well-being of a patient. Interprofessional (IP) collaboration may improve outcomes such as pain relief, improved access to healthcare services, and early recognition of treatment failure. Effective team-based, patient-centered care should be tailored to the population served and the needs of those individuals. This course outlines the components of team-based care and provides examples in different settings.

This course aims to help healthcare team members identify core principles of team-based IP healthcare in all settings.

Learning Objectives

Identify the core principles and competencies of an effective healthcare team. 

Recall two examples of team-based care.

Improving Clinical Competency Through an Understanding of Military Culture
ANCC Accreditation Duration: 1.50 Origination: Sep 2023 Expiration: Dec 2026
Launch Course

Military cultural competence is essential to effectively engage, understand, and support active duty service members, reservists, and veterans in behavioral health treatment. Those in the military represent a specific cultural group. This course will provide you with an introduction to military culture. You will learn about the overall structure of the military, the core values of the primary branches, and the unique experiences of specific sub-populations within the military. This information will help you more effectively engage with, understand, respect, and support the military service members who seek your services.

The goal of this course is to provide addiction, behavioral health counseling, case management/care management, marriage and family therapy, nursing, psychologist, and social worker professionals in health and human services settings with information about military culture in general, the effects of military culture on sub-populations, and how behavioral health concerns affect military service members and veterans.

Learning Objectives

Describe key aspects of military culture, the sub-populations within military culture, and the unique needs and experiences of those groups.

Describe the overall structure of the military and its primary branches.

Recall two perceived consequences by service members and veterans of receiving a behavioral health disorder diagnosis.

Innovation in Acute Care: Excellence Series
ANCC Accreditation Duration: 1.00 Origination: Mar 2024 Expiration: Dec 2027
Launch Course

The goal of the course is to discuss how innovations can be recognized, developed, adopted, and disseminated amongst staff, as well as review areas where innovations are likely to change the provision of care. We will also explore the patient’s role in innovation, and how patient and family-centered care will drive ongoing changes.

Learning Objectives

Review the process of innovation development and dissemination. 

Summarize innovations that are modifying the current healthcare environment. 

Discuss the nurse, patient, and family roles in the future of care delivery.

Nurse Self-Advocacy in Perilous Working Conditions
ANCC Accreditation Duration: 1.00 Origination: Oct 2023 Expiration: Dec 2026
Launch Course

The nursing profession is fraught with anxiety and intimidation, which hinders the ability of nurses to assert themselves, voice their needs, and advocate for their patients. New or inexperienced nurses may encounter significant challenges related to their work environment and may need support and education to learn how to recognize unhealthy work environments and affect positive change. 

The goal of this course is to teach new nurses how to recognize unhealthy work environments, as well as how to advocate for themselves and practice self-care.

Learning Objectives

Identify barriers to a healthy work environment and differentiate between different forms of violence. 

Apply strategies to promote a healthy work environment. 

Recognize signs of burnout and practical self-care strategies.

Nursing: Peer Review Practices
ANCC Accreditation Duration: 0.50 Origination: Jul 2024 Expiration: Dec 2027
Launch Course

Peer review is essential for being a part of a profession, but few healthcare organizations have meaningful nursing peer review. Nursing has lagged behind other professional groups, especially physicians, in creating a peer-review agenda. Authentic nursing peer review requires evidence-based standards by all nurses, regardless of role or practice setting. 

Learning Objectives

Recall the importance of using peer review in professional nursing practice. 

Recognize evidence-based practice principles for nursing peer-review activities for safe patient outcomes and professional development.

Obstetric Medical Emergencies: Postpartum Maternal Sepsis Management
ANCC Accreditation Duration: 0.25 Origination: Mar 2024 Expiration: Dec 2027
Launch Course

This course is intended to provide a summary of the key nursing interventions and considerations when caring for a postpartum patient who is experiencing sepsis. Whereas this may not be a daily occurrence, it is important for the labor and delivery nurse to refresh their knowledge of this critical situation, as well as have a source for quick reference in the future. This promotes ongoing efforts to maintain the highest levels of patient safety and care.

Learning Objectives

Identify signs and symptoms of postpartum maternal sepsis. 

Recall the 4 initial measures for the treatment of postpartum sepsis.

Perioperative Series: Communication in the OR
ANCC Accreditation Duration: 1.00 Origination: Nov 2021 Expiration: Dec 2026
Launch Course

In the operating room, patient safety depends on high quality communication and shared knowledge among the surgical team. Several factors in this setting can contribute to communication failures like time constraints, shift changes, environmental barriers, the complex nature of surgical procedures, and clashing communication styles. All members of the surgical team must understand the risks to patient safety associated with communication failures, what information must be communicated and when, and how to use an assertive communication style.

The goal of this course is to equip nurses and CSTs with best practices for effectively communicating in the operating room. 

Learning Objectives

Describe best practices for facilitating communication in the OR.

Identify four communication styles and which style is most effective for ensuring patient safety.

List common barriers to effective communication in the OR.

Preceptor: An Overview of the Essentials
ANCC Accreditation Duration: 1.00 Origination: Jan 2025 Expiration: Dec 2027
Launch Course

The role of a preceptor is vital to an organization’s ability to efficiently and effectively onboard an individual to a new department or work unit. This course is designed to include principles and practices for precepting new employees across healthcare settings. It introduces the learner to the fundamentals of the preceptor role and provides best practices for being an effective preceptor. Preceptors exhibit professionalism and best practices in their work units. Being a preceptor requires skill, talent, and preparation to yield the best outcomes.

Learning Objectives

Recognize the importance of interpersonal and communication skills for the preceptor role.

Identify the leadership principles and styles of leadership for the preceptor role.

Define self-care and resilience for the preceptor role.

Self-Care Strategies for Frontline Professionals
ANCC Accreditation Duration: 1.25 Origination: Mar 2023 Expiration: Dec 2027
Launch Course

Healthcare and behavioral health professionals providing services on the front lines of a sustained health crisis are exposed to traumatic events on a regular basis. Staff deemed essential have little escape from the grueling demands of their daily work. Professional self-care routines are often insufficient or seemingly impossible during times of heavy demand. Without healthy work-life balance, effective self-care practices, and social connection, maladaptive coping mechanisms may surface or return. Many professionals experience feelings of helplessness when, despite their best efforts, they are unable to provide clinical solutions for their clients or patients. Based on what is known about trauma, it is imperative for professionals to effectively address self-care needs in a timely manner, for themselves and for those they serve.

Learning Objectives

Define the psychological and biological effects associated with trauma and stress reactions.

Identify signs and symptoms of moral injury, vicarious trauma, secondary traumatic stress or compassion fatigue, and burnout.

Recall methods to enhance psychological resilience via self-care practices that can be applied to work and/or home.

Structured Communication for Healthcare Providers
ACCME Accreditation Duration: 0.50 Origination: Mar 2024 Expiration: Dec 2027
Launch Course

This lesson will describe, in detail, 1 of the structured communication strategies that is used frequently in high-stakes situations: The ISBAR+R method. Appropriate use of this method can help healthcare providers avoid preventable errors by improving the effective communication of timely, accurate, and pertinent information among all members of the healthcare team.

Learning Objectives

Define the steps of ISBAR+R. Outline the benefits of structured communication tools. 

Explain the inherent risks of poor communication among healthcare teams. Identify barriers to effective communication. 

Organize patient information using the ISBAR+R format in routine, urgent, and emergent situations.

Wrong-Site Surgery: Prevention
ACCME and ANCC Accreditation Duration: 0.50 Origination: Apr 2024 Expiration: Dec 2027
Launch Course

Wrong-site surgery (WSS) has been consistently ranked among the top four most reported sentinel events in the U.S. healthcare system for 5 years in a row, as reported in the Joint Commission’s annual sentinel events report in 2023. Despite being classified as a "never event," the occurrence of WSS is still alarmingly high. These events are both shocking and damaging to the public's trust in the healthcare system.

This course provides physicians, nurses, and surgical technologists with knowledge of evidence-based practices for preventing wrong-site surgeries.

Learning Objectives

Identify risk factors that can lead to wrong-site surgery. Recall the steps of the Universal Protocol and the components of the World Health Organization's Surgical Safety Checklist. Summarize evidence-based strategies for preventing wrong-site surgeries.