Filter by
Topic
- ACCME and ANCC Accreditation
- ANCC
- Burnout and Resiliency
- Clinical Guidelines
- Diversity Equity Inclusion
- Emergency Medicine
- Employee-related Issues
- Family and Internal Medicine
- HIPAA
- Labs Tests and Consults
- Medicolegal Issues
- Patient Communication
- Patient Records Documentation Retention
- Patient Safety
- Practice and Facility Management
- Quality and Performance Improvement
- Regulatory
- Workplace Violence
Credit Type
Target Audience
Specialty
Courses
Filter by
Results
Lockout/Tagout Procedures
Every year, workers are injured or killed when the equipment they are working with unexpectedly turns on or the residual energy stored in the equipment is released. Lockout/Tagout, or LOTO, is a set of procedures used to control hazardous energy during the service or maintenance of machine and equipment. The aim of LOTO procedures is to protect workers from the release of hazardous energy.
The goal of this course is to provide all staff with an overview of lockout/tagout procedures.
Explain key principles of lockout/tagout and why they were implemented.
Natural Disasters in the Workplace: Flooding and Landslides
Floods and landslides can occur in many locations throughout the U.S. This course provides basic information about these hazards and the destruction they can cause. This course emphasizes the importance of being informed about flooding and landslide risks and hazards around you and various protective actions you could consider taking.
The goal of this course is to provide employees with a foundation for staying safe during flooding and landslides.
Identify environments conducive to flooding and landslide hazards.
Select protective actions to minimize risk and maximize safety.
New Employee Onboarding and Culture Development
Failing to properly onboard employees results in poor performance and unnecessarily high turnover. In this course, we’ll cover best practices and lay out a plan for the first 6 months of a new employee’s orientation and performance expectations. We’ll also explore the importance of culture development as it relates to onboarding.
Explain the importance of onboarding and how it relates to performance.
Describe effective tools and techniques to reduce employee turnover and improve employee engagement.
Pediatric Patients and Concussion Management
Concussion is a form of mild traumatic brain injury that is common in children and adolescents. Despite increased awareness about the injury, concussion remains under-reported and under-diagnosed. Nurses and Radiology Technicians must be aware of the identification, diagnosis, and management of concussions in pediatric patients.
Identify signs and symptoms of concussions in pediatric patients.
Recognize the evaluation, diagnosis, and management of concussions in pediatric patients.
Recall the complications of concussions in pediatric patients.
Principles of Risk Management
Risk managers, administrators, and managers should be aware that there are always risks involved with business operations. Consequently, they must have solid risk management practices and programs to help identify, assess, and manage risks of all sorts. Risk management practices should be integrated across major organizational departments, initiatives, and programs, such as service delivery, safety, security, business and public communications, and supply chain, to name a few.
The goal of this course is to provide administrator professionals with an overview of risk management principles.
Define risk management.
Identify at least four concepts related to risk management.
Name at least two risk response strategies used in risk management programs.
Quality Data Presentation
Interpreting and using data are essential components of evidence-based nursing practice, which has been linked to improved patient outcomes and quality of care. However, many nurses do not use evidence-based practice (EBP) or participate in nursing research efforts.
Understanding data collection and presentation methods is an important first step to greater nurse participation in EBP and quality improvement (QI) initiatives.
Identify data collection and presentation methods that are best for understanding quality of care performance and making timely and actionable decisions.
Recognize the relationship between nursing research, data presentation, and evidence-based practice.
Quality Series: Safety First - Culture and Patient Impact
A ‘culture of safety’ is an often-heard term in clinical settings. Most patients require complex care, with many interprofessional teams working together. Large patient volumes, an expectation for rapid delivery of care, the consumer’s ability to choose providers, and government reimbursements all drive acute care facilities to invest in preventing or reducing errors. Improving safety is beneficial to the patient primarily, with less risk of injury or death, but also to the facility and staff, improving retention and job satisfaction, with the added benefit of extensive cost-savings.
Describe the identifying factors and benefits to a culture of safety.
Discuss organizations responsible for driving patient safety changes on a national level.
Evaluate barriers to patient safety, and how these can be reduced or eliminated.
Responding to Employee Incidents
The Bureau of Labor Statistics (BLS) reported that in 2019, 5,333 work-related injuries resulted in death. These numbers show a 2% increase over 2018 figures and represent the most significant one-year increase since 2007 (BLS, 2020a). This course discusses the story behind the statistics. The key to reducing incidents and injuries in your organization is to prevent incidents from happening. To prevent incidents, you must understand what causes them. This course will help you to understand the significant role you play in incident investigation and prevention.
Describe the importance of workplace safety.
Explain the process in investigating an incident.
Identify the importance of timely, accurate, and through incident investigations.
Review of Active Shooter Response
Though active shooter events are rare, it is practical and necessary to be well-prepared for the possibility, especially when you work with the public. Between 2010 and 2020, The Joint Commission (TJC) received 39 reports of active shootings that resulted in 39 deaths at accredited hospitals (TJC, 2021). As a result, the Center for Medicare Services (CMS) and TJC require hospitals to prepare for all hazards, including active shooter or hostage events, and to work with their local law enforcement and emergency response agencies to prepare for and respond to active shooter events. Understanding the risks and motivations behind active shooter events, how your body and mind may respond to stress, and how best to prepare for an active shooter event is the best way to protect yourself and others should the unthinkable occur in your facility.
Identify the definitions, signs, and trends of an active shooter event.
Discuss the appropriate response to an active shooter situation.
Evaluate ways in which training and preparation can be incorporated into institution protocols.
Sexual Harassment: What Employees Need to Know
Sexual harassment in the workplace creates an uncomfortable working environment for employees and can also create hardships for employers. This course will explain to staff working in any healthcare setting what sexual harassment is and what they can do about it.
Define sexual harassment.
Describe how sexual harassment affects employees and organizations.
Explain at least three ways to prevent sexual harassment in the workplace.
Substance Use in the Workplace for Managers
Substance use in the workplace carries a stigma, causing difficulties in seeking help and impacting employee satisfaction, turnover, productivity, and insurance claims. Supervisors play a unique role in the success of a drug-free workplace policy. They are often the first to identify a potential problem.
This course provides healthcare professionals, managers, and leaders with an understanding of the competencies needed to identify and manage employees with substance use issues.
Discuss specific indicators that an employee has substance use issues.
Recognize your responsibilities as a manager regarding substance use, including the legal aspects of substance use in the workplace.
Succession Planning: Excellence Series
Nursing remains a top occupation in the U.S., with strong job growth projected through 2032 (U.S. Bureau of Labor, 2024). As healthcare systems evolve, nurses will play an increasingly significant role. With many nurse leaders nearing retirement, preserving their professional and institutional knowledge is crucial. Despite the importance of succession planning for leadership roles, less than 10% of healthcare organizations have a formal process in place (LaCross et al. 2019).
This course provides nurses with knowledge of the importance and development of succession planning for nursing.
Identify the importance of nursing succession planning.
Discuss methods used to establish a succession plan in nursing.
Supervisory Skills: The Basics
Healthcare supervisors and managers are presented daily with challenges. These challenges present as process failures or those surrounding staff behaviors. An organization’s management team maps a path to support their supervisor’s success in dealing with these challenges. The approach is defined by proven characteristics, skills, and experiences. This course discusses the basic tools needed for supervisors and managers to be successful in their roles.
Identify two qualities of good leaders, motivators, and coaches.
Describe at least three approaches used to enhance communication.
The Professional Nurse and Social Media
For many of us, social media is a fun way to stay in touch with friends and family. We share photos and stories with people across town and around the world. However, nurses need to be cautious as they engage in social media as it can affect their careers in ways never imagined. Content taken in the wrong context can damage a nurse’s professional reputation.
Recognize commonly used social media platforms.
Identify the risks and benefits of using social media for professional and personal purposes.
Indicate best practices for communicating effectively and ethically on social media platforms.